INTERTANKO Guiding Principles to Emergency Management and Crisis Communications
This publication provides guidance on responding quickly to an industry incident, minimising risks to human life and to the environment. It outlines the necessary steps to be taken to protect the international industry’s public image.
These guiding principles have been produced to help the international shipping industry achieve its safety objectives. The book is supported by a case study, for training purposes, on the Sea Empress incident. This incident illustrates the value of effective incident management and media response plans.
1.1 Purpose and scope of the Guide
1.2 Efthimios Mitropoulos, IMO Secretary General: Be prepared
2. Crisis, What Crisis?
2.1 Be open, be accessible, be prompt – media comment
3. Emergency Management Principles
3.1 General emergency management principles, including charts
4. Crisis Communications Principles
4.1 General crisis communications principles, including charts
5. Case Study
5.1 No two incidents are the same and few are ‘orthodox’. This case study for training purposes offers an insight on how the Sea Empress incident was handled and the pressures that the operator and his staff had to face
6. Emergency Management and Crisis Communications Process
6.1 This section guides the reader through the process in the form of a checklist, highlighting what every company should have in place
INTERTANKO (the International Association of Independent Tanker Owners) is a trade association that has served as the voice for independent tanker owners since 1970, representing the interests of its Members at national, regional and international levels.
The organisation champions an industry dedicated to support global energy networks by delivering safe, efficient and environmentally sound transport services.
INTERTANKO actively works on a wide range of operational, technical, legal and commercial issues affecting tanker owners and operators around the world. It draws on regular and direct contact with its Members and other industry stakeholders to develop and disseminate information and best practice, essential to the tanker industry.
- Number of Pages:
- Published Date:
- January 2013
- Binding Format:
- Book Height:
- 300 mm
- Book Width:
- 210 mm
- 0.2 kg